DeepMod includes a built-in feedback system for reporting bugs, requesting features, and sharing your thoughts about the platform. Your input helps us prioritize improvements and fix issues quickly.

Feedback Types

Bug Reports

Report technical issues, errors, crashes, or unexpected behavior. Include what went wrong, steps to reproduce, and any error messages or screenshots.

Feature Requests

Suggest new capabilities or improvements to existing features. Explain what you need, why it's valuable, and how you'd use it.

UX/UI Feedback

Share thoughts about interface usability, navigation, design, or workflows. Identify what's confusing or could be improved, and include suggestions if you have them.

How to Submit Feedback

1. Click Provide Feedback in the navigation sidebar

2. Select your feedback type (Bug Report, Feature Request, or UX/UI Feedback)

3. Complete the form with your feedback (10-5,000 characters)

4. Click Submit Feedback

What Happens After Submission

You'll receive immediate confirmation that your feedback was received. Our team reviews all submissions and prioritizes them based on impact and feasibility. For high-priority items, you may receive email updates on progress.

Best Practices

• Be specific: Describe what happened in detail with steps to reproduce

• Provide context: Explain what you were trying to do and the impact

• One issue per submission: Submit separate items for different bugs or features

• Include examples: Add context, specific IDs, or reproduction steps

• Be constructive: Focus on the problem and suggest solutions if possible

Important Notes

• Security vulnerabilities: Never submit security issues through feedback. Contact our support team instead.

• Urgent support: For critical issues preventing platform use, contact support directly rather than using feedback.

• Account/billing issues: Contact billing support for subscription-related concerns.